Question 1

Do you offer consultations?

Accepted Answer

Yes! We are currently offering phone/email consultations. Please fill out our inquiry form to get started!

Question 2

Do you need anything before my consultation?

Accepted Answer

Yes! After filling out the inquiry form, please email us with your inspiration photos, décor, color swatches, florals chosen by your florist, wedding invitations etc. at littlewhiskbakes@gmail.com

Question 3

How long do consultations last?

Accepted Answer

Currently for phone consultations, designing, pricing, and other details discussed will be emailed to you within 3-5 business days.  When we begin in-person consultations again, in-person can last anywhere between 10 min – 1 hour. If you’d like an in-person consultation with tasting, please plan for an hour to include time for cake designing, tasting, flavor selection, pricing, and discussing other important details.

Question 4

What should I bring to my consultation?

Accepted Answer

Please be prepared! Besides the requested inspiration images sent to us beforehand, write down all of your questions and bring extra items that inspire you if these items are different than what was emailed to us.

Question 5

How much do cake tastings cost?

Accepted Answer

The fee for a cake tasting is $45 for up to 4 people. Each cake tasting includes 4 slices of cake flavors, 3 buttercream flavors and 1 filling. This fee is then applied to your final order upon signing a contract for a custom cake (for all cakes over $500).  If you’d like more than the offered flavors, there is an additional charge of $5/flavor, which is not applied towards the final order and is non-refundable.

Question 6

Do in-person consultations include tastings?

Accepted Answer

In-person consultations only includes tastings upon request and payment beforehand.

Question 7

How do I secure services with Little Whisk Bakes?

Accepted Answer

In order for us to hold your event date, we require a signed contract and a non-refundable 50% deposit at the time of the consultation and/or 24 hours after the invoice has been sent to you. If the invoice is not paid within 24 hours, your order will be cancelled.   Final payment is due 2 weeks prior to your event date.

Question 8

Does the nonrefundable deposit apply to my balance?

Accepted Answer

Yes, the deposit will be applied to your final balance.

Question 9

What should I expect after I have paid my deposit?

Accepted Answer

Two weeks before your wedding, before the final payment is due, I will follow up with you to discuss any changes to your order such as guest numbers, details of the venue, changes in décor, cake/filling flavor changes etc. After the final payment has been processed, no further changes can be made to your order.

Question 10

What is your cancellation policy?

Accepted Answer

Cancellations can occur exactly one week before your event date and may be eligible for a refund based on our discretion (excluding the non-refundable 50% deposit). All cancellations must be submitted in writing and we will communicate with you further.

Question 11

How much do your cakes typically cost?

Accepted Answer

Many details go into quoting a custom cake. The cost of your cake will be determined by the type of cake, finishing touches, embellishments, number of servings etc. Starting prices are as follows (please keep in mind that these are starting prices only and your custom cake may be more depending on the details requested):  Single Tier Cutting Cake: $5.00/serving 2-Tiered Wedding Cake: $5.50/serving 3+ Tiered Wedding Cake: Custom Pricing  Please refer to our menu for more information.

Question 12

How big is each serving?

Accepted Answer

Each slice is three layers of cake and two layers of buttercream/filling (~4”).  Each serving is a standard event size measuring 1” x 2” x 4”.

Question 13

What is the difference between layers and tiers?

Accepted Answer

Layers are delicious cakes and fillings inside of each tier. A tier is an individual cake.

Question 14

I have fillings in my cake order. What will the outside of the cake look like?

Accepted Answer

All cakes will have our subtly sweet Signature Swiss Meringue Vanilla Buttercream on the outside of your cake no matter what. This ensures that the design of your cake is executed beautifully.

Question 15

Do you offer fondant cakes?

Accepted Answer

Unfortunately, we do not. We only offer beautiful buttercream cakes.

Question 16

Can I pick-up my cake order?

Accepted Answer

Chicago roads are bumpy and traffic can be stressful. Due to the fragile and sensitive nature of cakes, we recommend that you allow us to deliver your cake. A designer is always on the delivery to make any necessary repairs or decisions (florist, lighting, placement etc.). However, some cakes are able to be picked up and we will give you the option before signing your contract.

Question 17

What are your delivery fees?

Accepted Answer

We have a $50 minimum delivery fee (setup services included) for wedding and special events venues within 10 miles of Chicago. Venues over 10 miles will have an additional charge of $1.00/mile.

Question 18

Do you offer gluten/soy/diary/nut free/friendly options?

Accepted Answer

Yes! Most of our cake flavors can be made gluten free and/or vegan for an additional fee. Please keep in mind that we are a home-based bakery and work around multiple allergens, therefore, we are an allergen friendly environment.

Question 19

Do you have any guarantees around food allergens?

Accepted Answer

Unfortunately, no. We are a home-based bakery and work around multiple allergens. Please communicate any allergen requirements at the initial consultation before a contract is signed.

Question 20

What methods of payment do you accept?

Accepted Answer

Currently, we only accept payments through Square.

Question 21

How far out should I order my wedding cake?

Accepted Answer

We are a home-based bakery with very limited bakers and decorators. We recommend signing a contract as early as possible.

Question 22

How do you make sure your cakes are stable?

Accepted Answer

We use food grade dowels in the form of boba straws and cake boards on every one of our cakes to guarantee stability.

Question 23

Should I refrigerate my wedding cake?

Accepted Answer

Your cake will be refrigerated up until the time of delivery and/or pick-up. We suggest letting your cake sit out at room temperature before your wedding after we deliver so your cake can come to room temperature.

Question 24

What are dummy cakes?

Accepted Answer

Dummy cakes are fake tiers to supplement larger cake designs. For example, if you like the look of a 5-tiered cake but only need a small cutting cake, we would make four fake tiers and one real cake tier. All tiers are decorated in the exact same manner, so it is virtually impossible to tell which tiers are fake or real.

Question 25

If I choose fresh blooms for my cake design, will you work with my florist?

Accepted Answer

Yes, of course! Please make sure to provide your florist contact information before signing your contract.

Question 26

Do you sell dessert bar treats?

Accepted Answer

Yes, we do! Please refer to our menu for the list of items.

Question 27

How do I place my order?

Accepted Answer

Please head over to the "INQUIRE" tab to fill out a "Special Occasions Inquiry Form". Once you've submitted your from, we will contact you as soon as we can with an estimate.

Question 28

What are your prices?

Accepted Answer

Please head over to the "MENU" page for starting prices.

Question 29

Where are you located?

Accepted Answer

We are located in Chicago, IL.

Question 30

Do you still cater to Grand Rapids, MI?

Accepted Answer

Yes, we do! We can take orders depending on our availability, your type of order, and event date. We ask that you inquire 6 weeks before your event date to give us enough time, if we are able to take on your order.

Question 31

How far out should I place my order?

Accepted Answer

As early as you can! For Chicago clientele, we ask that you reach out to us at least 3 weeks before your event date. For Grand Rapids clientele, we ask for 6 weeks before your event date.

Question 32

My event is in less than 3 weeks. Can I still place an order?

Accepted Answer

In the event that we are able to take on last minute orders, there will be a rush fee of 25%.

Question 33

How do I secure services with Little Whisk Bakes?

Accepted Answer

In order for us to hold your event date, we require a non-refundable 50% deposit. Final payment is due 1 week prior to your event date.

Question 34

What methods of payment do you accept?

Accepted Answer

Currently, we only accept payments through Square.

Question 35

Do you offer gluten/soy/diary/nut free options?

Accepted Answer

Yes! Most of our menu items can be made gluten free and/or vegan for an additional fee. Please keep in mind that we are a home-based bakery and work around multiple allergens, therefore, we are an allergen friendly environment and do not have any guarantees around food allergens.

Question 36

How are your decorated sugar cookies packaged?

Accepted Answer

Each cookie is individually heat-sealed in a food grade safe bag for freshness. Bows or twine can be added for an additional charge of $6/dozen.

Question 37

How long will your cookies stay fresh?

Accepted Answer

Our cookies are good for about 3-4 weeks in their heat-sealed bags from the day of pick-up at room temperature.

Question 38

Can I freeze your cookies?

Accepted Answer

Absolutely! Our cookies freeze very well for up to three months. Instructions will be provided with every order.

Question 39

How big is each serving for cakes?

Accepted Answer

Each slice is three layers of cake and two layers of buttercream/filling (~4”).  Each serving is a standard event size measuring 1” x 2” x 4”.

Question 40

Should I refrigerate my celebration cake?

Accepted Answer

Yes! We advise that you refrigerate your cakes until 1-4 hours before the event. Instructions will be provided with every order.

Question 41

Do you offer refunds?

Accepted Answer

Currently we do not offer refunds on dessert bar items but PLEASE contact us with any concerns.